Shashi Bhatia – Business analyst at a Big Four accounting organization. Over 9 years of IT experience as a BA and QA Analyst for different projects in ecommerce, Retail, Healthcare, Financial/Banking, Credit Card Processing, and Tax domain. Extensive system design and project management experience, combined with expertise in providing consumers and users with necessary information and tools. Excellent understanding of the Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC), Agile, and Waterfall along with strong requirement gathering and documentation skills. Exposure to Configuration and Customization of the SAP Application with a focus on General Ledger (GL), Accounts Receivables (AR), Accounts Payable (AP), and Controlling (CO) modules in a technical classroom environment. Well rounded attitude for learning/mastering new concepts, assisting co-workers, and making every effort to be a team player. Dedicated voting rights volunteer with the South Asian community in Texas